Personas
- Voice & tone – Describe how the persona thinks (“cautious newcomer”, “impatient hacker”).
- Goals – Outline must-complete tasks or success criteria.
- Forbidden paths – Anything the persona should avoid, like deleting production data.
Scopes
Scopes define the playground for an exploration.Provide the URL or deep link where the persona should begin.
Tell Scout whether to start authenticated, as a guest, or by completing a setup action first.
How long the persona should explore before handing back the report.
Mission templates
Reuse combinations of personas and scopes to maintain consistency:Launch smoke
5-minute runs in production to validate sign-up, settings, and sign-out flows on every deploy.
Checkout deep dive
Adversarial persona on staging pushing discount logic, refunds, and failed payments.
Growth experiment
Power user persona verifying AI-generated features before you roll them to beta users.
Security sweep
Adversarial persona exploring admin surfaces and permission boundaries after major refactors.
Tips for crisp intel
- Share screenshots or Looms when launching a new scope so Scout learns intent faster.
- Keep mission templates short—multiple focused runs beat one overloaded brief.
- Revisit persona notes monthly as your product, user base, and risk tolerance evolve.